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PRODUCTS
Welding Parts ,Welding Torch
Hebei Shengruipu Welding Equipment Co., Ltd. specializes in manufacturing CO2/MAG/TIG welding machines, air plasma cutting machines, air protective torches, cutting torches and various spare parts. -
ABOUT US
Shengruipu Welding Equipment
Hebei Shengruipu Welding Equipment Co., Ltd. specializes in manufacturing CO2/MAG/TIG welding machines, air plasma cutting machines, air protective torches, cutting torches and various spare parts. -
OEM&ODM
We can produce according to customers' drawings and samples. Our principle is "humanist, sincere management, excellent quality and reasonable price". Please feel free to contact us for further information.
Service Strategy
Technology Sales Integration Sales Service Integration Service Production Integration Domestic and Foreign Integration
Under the guidance of the new market concept of "technology sales integration, sales service integration, service production integration, domestic and foreign integration", enterprises strengthen the construction of service system, improve the spare parts service process, and accelerate the training of service skills. In particular, it has strengthened the support of technology for marketing services, integrated the operation of the company's technical department and marketing office, and built a unified customer service call center.
Service Telephone：+86 13393275231
After-Sales Service
(1) Our company implements a 24-hour service system, that is, we receive a notification of user service needs, and our marketing service personnel respond within 24 hours to solve customers' worries.
(2) We shall be responsible for any damage, shortage or other quality problems before the inspection.
(3) In the quality assurance period or the occurrence of quality problems, confirmed by both parties, is our responsibility, we are responsible for free defect treatment or replacement, return, and promise to be in place within 7 days under normal circumstances, in case of emergency, 3 days service in place, reasonable costs to be borne by us.
(4) If both parties confirm that the quality problem is caused by the user's responsibility, we will actively assist in solving it and meet the user's requirements.
(5) In the process of installation and use, if the user needs to provide technical guidance, we will promptly send professional and technical personnel to provide free services to meet user requirements.
(6) Our company establishes user files, and regularly contacts users in writing and telephone to consult users' opinions and suggestions, carries out statistics and analysis on the suggestions and quality problems put forward by users, constantly improves the management of the company, further improves product quality and service quality, pursues perfection and meets the needs of users.
Implement a 24-hour fault reception feedback system to ensure that equipment failure is dealt with quickly.
After customers purchase equipment, we will provide high-quality and timely maintenance services to better ensure customer equipment after-sales service and maintenance services.
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